Accessibility Statement

Commitment to Accessibility

 

Statement of Intent - Qliq Events Ltd operates a cloud hosted platform that delivers virtual events globally to a wide variety of users. The business is committed to providing a service that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our digital platform and in doing so adhere to the standards and guidelines. 

 

Standards of Adherence - The Qliq platform is designed to conform with WCAG 2.2 Level AA standards and is regularly reviewed and tested to maintain accessibility compliance. The platform seeks to remain up to date with compliance by monitoring the Consortium (W3C) Web Content Accessibility Guidelines and developing the platform in line with the latest instructions on compliance. These guidelines help us as an organisation to make the platform more accessible for people with disabilities/impairments. 

 

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Testing & Evaluation 

 

• Automated Testing Tools - The company uses the WAVE accessibility tool, which provides detailed insights into accessibility issues 

• Manual Testing - Since automated tools can only detect ~30–40% of accessibility issues, manual testing is critical. This includes:

  • Keyboard-only Navigation: Ensures users can navigate without a mouse. 

  • Screen Reader Testing: Qliq tests using Apples VoiceOver and Windows Narrator to check how content is interpreted. 

  • Focus Management: Verifying logical tab order and visible focus indicators.

  • Content Structure Review: Checking for semantic HTML, appropriate use of headings, and ARIA attributes. 

  • ‘Lived Experience’ testing- Qliq periodically tests the platform for accessibility using individuals with lived experience. 

• Scope of testing - The accessibility testing is carried out when each new feature or feature upgrade is being developed. Testing also covers the entire publicly accessible areas of the platform as well as the admin UI 

 

Qliq manages the following items for accessibility improvement & compliance 

 

1. User-Friendly Interface 
   a. Simple Navigation: An intuitive, easy-to-use interface with clear labelling and consistent layout helps all users, including those with cognitive disabilities. 
   b. Customisable Display: Options for contrast and colour adjustments cater to users with visual impairments including customisable dark and light themes. Qliq also advises clients on the design and styling of each area of the platform that features custom graphics , buttons and copy areas. 
    

2. Accessibility Features 
   a. Screen Reader Compatibility: The platform works with most screen readers, allowing visually impaired users to navigate and engage. 
   b. Navigation: Full keyboard accessibility allows users to navigate without a mouse, which is essential for those with motor impairments
   c. Closed Captions and Transcripts: We provide for live captions and transcripts all live and simu live audio and video presentations and also on demand content to support users who are deaf or hard of hearing. 
    

3. Interactive and Engaging Tools 
   a. Inclusive Participation Options: We can include multiple ways for participants to engage, such as text chat, voice, video, and reaction buttons, ensuring everyone can contribute in a way that suits them. 
   b. Polls and Q&A: Qliq deploys accessible formats for polls and Q&A sessions, allowing all users to participate, including those using assistive technologies. 
    

4. Diverse Content Formats 
   a. Variety in Media: We can help advise in offering presentations, videos, infographics, and text-based content in different formats to cater to different learning styles and abilities. 
   b. Downloadable Content: The content in Qliq can be provided as downloadable materials in accessible formats (e.g., tagged PDFs, alt text in images) for offline access. 
    

5. Support and Assistance 
   a. Live Support: We can provide real-time assistance via chat or call, including technical support with accessibility features. 
   b. Accessibility Guides: Offer guides and tutorials on how to use the platform’s accessibility features. 
    

6. Inclusivity in Design 
   a. Diverse Representation: We can support you in ensuring that speakers, images, and examples reflect a diverse range of cultures, genders, and abilities. b. Safe Spaces: Create moderated discussion areas where all participants feel safe and respected, with clear codes of conduct. 
    

7. Flexible Scheduling 
   a. On-Demand Access: Offer recordings of live events for on-demand viewing, accommodating different time zones and participants' availability 
    

8. Feedback Mechanisms 
   a. Accessible Feedback Forms: we can ensure feedback forms are easy to navigate and accessible to all users, allowing them to report accessibility issues or suggest improvements. 
   b. Regular Updates: Qliq has a genuine desire to promote feedback from delegates, who require accessibility features to ensure we actively update and improve accessibility features based on user feedback. 
    

9. Compliance with Standards 
   a. WCAG Compliance: Adhere to the Web Content Accessibility Guidelines (WCAG) to ensure the platform meets internationally recognised standards for web accessibility. 
   b. Regular Audits: Conduct regular accessibility audits to identify and fix any issues that may arise. 
   c. The service Qliq provides has been built using code compliant with W3C standards for HTML, JS and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly including the mobile first version.

 

 

 

Accessibility Issues & Limitations

 

• Exceptions – Whilst we do our best to ensure full compliance 100% of the time there may be some exceptions that are out of our control 

  • The text may not flow in a single column when the browser window is resized 

  • Text spacing cannot be modified 

  • Some video content and live streams may not have captions that have been uploaded by a customer 

  • Some forms embedded in the platform may not be navigated using the keyboard as these will be 3rd party tools and software that we have no control over 

  • There are limits on magnification beyond the standard web page tools available 

 

Feedback and contact information 

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For any feedback or further information please get in touch hello@qliq-events.com

 

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Reporting accessibility problems 

 

Qliq is continually looking at ways to improve the accessibility of its service. If you have any problems related to accessibility please get in touch via the email address above and note the nature of the accessibility issue. 

 

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Enforcement Procedure 

 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

 

If you are not satisfied with our response, you may seek independent advice from the Equality Advisory and Support Service (EASS).